Service Order of Universitas Brawijaya :
Providing the Best Services to Realise Customers’ Satisfaction

Motto of Universitas Brawijaya :

“Join UB Be The Best”

Motto of Faculty of Mathematics and Natural Science :

To Serve with SAINS (Senyum, Aktif, Inovatif, Nyaman dan Santun)  or Smile, Active, Innovative, Pleasant and Mannered

Service Commitment of Universitas Brawijaya :

To determine implementing an integrated working system to provide the best service in order to realize customers’ satisfaction in Universitas Brawijaya for Excellent Service.

Ethic of Service :

  1. Begin with smile and greeting
  2. Had to use identitiy card (badge)
  3. Be polite to the customers of Universitas Brawijaya
  4. Not to be arbitrarily towards the customers of Universitas Brawijaya
  5. Not allowed to smoke or using mobile handphone or other communication devices while giving service.